We got the answers! Uncover quick solutions and helpful guidance.

How do I find sessions in the app?

Use the "Schedule" or "Search" feature to browse or locate specific sessions. Filters are available to narrow by track, sub-track, or time.

Where can I find session handouts or related materials?

The easiest way to download handouts and posters is through the desktop version of the mobile app. Log in using the same email address you used to register for the event, then navigate to the sessions you’re interested in.

Any available handouts or posters can be downloaded directly within their respective session listings.

What do the letters before session numbers mean?

S: Standard sessions, which include microlearning, 30-minute concurrent, and 60-minute concurrent sessions.

PC: Precon sessions held before the main convention.

SS: Star Search sessions featuring innovative ideas or stand-out presentations.

How do I identify the tracks and sub-tracks for a session?

Each session lists its track and any sub-tracks in the details section. Use the track filter to find sessions tied to specific themes or topics.

Can I save sessions I want to attend?

Yes, bookmark sessions by tapping the calendar icon. Bookmarked sessions will appear in your personalized agenda.

How do I check which sessions belong to my track or sub-track?

Use the filter option to select your desired track or sub-track. This will display all relevant sessions for you to explore.

Where can I view the full session schedule?

The session schedule is in the "Schedule" tab under "All". Use it to see an overview of all sessions, numbering, and details.

Can I set reminders for sessions?

Absolutely! Add sessions to your agenda, and the app will notify you before they begin.

How do I track changes to the session schedule?

Enable push notifications to get real-time updates, including schedule changes or room adjustments.

How do I participate in Passport to Prizes?

Passport to Prizes is a fun way to engage with exhibitors during the event! To participate, use the in-app QR code scanner to scan the Passport to Prizes codes at participating locations. You can find the scanner in the top right corner of the app, next to the search bar.

Please note: scanning the codes with your phone’s regular camera will not work. Be sure to use the built-in scanner within the app so your scans are properly recorded.

What if I have trouble navigating the app?

Visit the app’s Help section for guidance, or contact technical support for assistance.